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The pie charts represent the comparison of how visitors responded to a review about customer service at the Parkway Hotel in 2005 and in 2010
Overall, the service was more satisfied with in 2010 than in 2005. While most people rated the customer service as satisfactory or poor in 2005, the hotel's service was mostly considered as good or excellent in 2010.
Now, turning to the details, in 2005 only 5% of the customers considered the hotel's service to be excellent, but this figure went up to 28% in 2010. Moreover, while only 14% of guests described the customer service of the hotel as good, the number of people giving this rating almost tripled in 2010, reaching 39% approximately
On the other hand, the proportion of visitors who rated the hotel's customer service as poor declined from 21% in 2005 to 12% within 5 years. Also, there was a decrease in the number of "very poor" ratings , from 15% to only 4% after the 5-year period . Furthermore,there were less people thinking of the service as satisfactory, only 17% in 2010 in comparison to 45% in 2005, reflecting the fact that the hotel's service was given more positive ratings.
The pie charts represent the comparison of compare how visitors guests responded to a review survey about customer service at the Parkway Hotel in 2005 and in 201 0. Overall, the service was more people were satisfied with the service in 2010 than in 2005. While most people a majority (60%) of hotel guests rated the customer service as satisfactory or poor in 2005, the hotel's customer service was mostly considered as good or excellent in 2010.
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The pie charts represent the comparison of compare how visitors guests responded to a review survey about customer service at the Parkway Hotel in 2005 and in 2010.
Overall,
The circular charts examine rating levels of visitors for the service offered in Parkway hotel for the years 2005 and 2010.
More specifically, although customer service was considered as excellent by far low percentage of guests, merely 5% in 2005, this figure increased dramatically by 23%, presenting a quarter of total responses in 2010. This was fol