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Anonymous Posted 20 years ago
Letter Writing
writing a letter to an internet provider for asking refund
Hi, I am now in trouble with an internet provider and need a help for writing a letter.
I was a customer of an internet provider and closed my account in this August, but the provider have still been withdrawing the monthly fees from my bank account.
I called the provider and ask for refund, but they haven't given me the money back yet, moreover, they still deduct money from me. The total amount they withdrew is now about 72 GBP.
Thus I would like to write a letter to the company for compensation (or refund)but I don't know how to write a formal letter. I'd be very greatful if someone help me to write it!
Kate
I was a customer of an internet provider and closed my account in this August, but the provider have still been withdrawing the monthly fees from my bank account.
I called the provider and ask for refund, but they haven't given me the money back yet, moreover, they still deduct money from me. The total amount they withdrew is now about 72 GBP.
Thus I would like to write a letter to the company for compensation (or refund)but I don't know how to write a formal letter. I'd be very greatful if someone help me to write it!
Kate
Top answer
Firstly cancel your direct debit at your bank, if you haven't done so yet, so they can't deduct anymore money from your account. Here is a letter you might send, inlude exact dates, exact amounts and send it to the right address. Please note i this is just a draft, i am not a proffesional writer so if anyone wishes to correct it feel free to do so.
- Firstly cancel your direct debit at your bank, if you haven't done so yet, so they can't deduct anymore money from your account.
- Here is a letter you might send, inlude exact dates, exact amounts and send it to the right address.
- Please note i this is just a draft, i am not a proffesional writer so if anyone wishes to correct it feel free to do so.
- E.
- Termination of Internet Service I cancelled my internet service with you a while back, however you still seem to be deducting monthly fees from my account.
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1 Answers
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Firstly cancel your direct debit at your bank, if you haven't done so yet, so they can't deduct anymore money from your account. Here is a letter you might send, inlude exact dates, exact amounts and send it to the right address. Please note i this is just a draft, i am not a proffesional writer so if anyone wishes to correct it feel free to do so.
Dear Sir
R.E. Termin
Dear Sir
R.E. Termin
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