would you please be so kind to check my resume?

Hello everyone!

I am currently job hunting, but I've found some interesting companies that I really wish to apply for an internship.
I am not sure if I wrote a resume with a load of rubbish, so could you please check if there are mistakes?

If you have any criticism, I will appreciate if you'll tell me

Thank you for your help:

PROFILE:
My experience in different positions made me a team player who works well with collegues to set and achieve goals together.
Curious and motivated to learn and develop a trusting relationship with customer making them satisfied of the services offered from my former employer.

EXPERIENCE:
Server:

I focused to sell bottles of wines and cocktails that were requested by the employer. I was comfortable recommending and pairing wines with dishes for guests with the correct terminology (dry, tannin etc).
I worked hard to maintain the standard of average check requested from the restaurant and I obtained an highest wine sales certificate during my year.
I trained new servers how to approach to the guest and also instructed them how to use POS computer system.
I managed situations involving highworkload and big parties, but always ensured guests were satisfied of the service. For the satisfaction of guests I was counting to work in team both with manager and busser. If for example a guest wasn’t happy, I always asked advice to a manager to find the best solution for the guest.

SECRETARY:
Answered phone and gave information of the product to customers.
If a customer had a bad experience with a vending machine from another company, I assured that the customer knows the artisanal quality of the product and his advantage in his work envinroment.
Taked part of some fairs for the company as hostess showing the product directly to new costumer.

RECEPTIONIST
During this interniship I practised how to:
• Took bookings and welcome new guests;
• Connect calls to guest or staff
• Promote hotel services, for example I suggested to guests to try the delicious Mediterranean cuisine of the restaurant.
• Learn from a manager how to deal with an unsatisfied guest;
• Gave tourist informations and indication how to get both the hotel and the centre of Modena

RECEPTIONIST 2:
During this internship I practised how to:
• Deal with advanced reservation and took bookings;
• Handle check out, making sure that guests were satisfied;
• Arranged transport for them as we covered for business persons primarily;
• Set up conference room
• Handle check in and prepared file for big parties
• Gave tourist informations and indications to get to the centre of Milan.