Is this sentence clear:
Customer has mud seeping into the basement that she is having a foundation company address before we can proceed with the repairs.
No, it's not clear. Perhaps you mean this. The customer has mud seeping into her basement .
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No, it's not clear.
Perhaps you mean this.
The customer has mud seeping into her basement . She has to have a foundation company address this problem before we can proceed with the repairs.
Clive