'I wondered" is past tense. The action is complete. You are not in a state of "wonder" when you say this.
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'I wondered" is past tense. The action is complete. You are not in a state of "wonder" when you say this.
'I was wondering" is also past tense, but the action lasted a period of time.
When you say "I was wondering," it means you just had been thinking about "can this person help me?" but then you decided to ask.