If you are describing the current state of the copy machine then only the second one works. The first one is less usual. It seems to be describing the regular breakdown of the machine, but you would usually say this another way, such as "The copy machine is always breaking down".
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BarbaraPAWe say "photocopier" too.As with Kleenex, we often use the name of a brand of copying machines and say Xerox in a generic way.