02br10I am not sure about the first one as it might convey the idea that it took me time to be able to deliver a high quality service but it is only my understanding as a non-English native...02br
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11b101 - Attained "business-to-business" service excellence by dealing effectively and confidently with conflictual situations on a daily basis, using professional, polite and clear telephone manner and letter writing skills demonstrating a high communication ability.12b12br
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11b102 - Delivered first-class "business-to-business" service excellence by dealing effectively and confidently with conflictual situations on a daily basis, using professional, polite and clear telephone manner and letter writing skills demonstrating a high communication ability.12b12br
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0 01font 00Is conflictual a word? 02font 0-
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11b102 - Delivered first-class "business-to-business" service 11font10excellence12font10 by dealing effectively and confidently with conflictual situations on a daily basis, using professional, polite and clear telephone manner a