The Johnson Family appreciates you!
The Johnson Family appreciate you!
Both in British English, which allows a plural verb after a collective noun. The only hard and fast rule is that if the noun is qualified by a word which indicates it is singular, such as a , each or this, it must be followed by a singular verb. : The board are all men (the emphasis is on the board being a collection of individuals) against The board has announced its decision (the emphasis is on board being a unit).
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Both in British English, which allows a plural verb after a collective noun. The only hard and fast rule is that if the noun is qualified by a word which indicates it is singular, such as a, each or this, it must be followed by a singular verb. Otherwise, it tends to be a question of the verb following the sense.: The board are all men (the emphasis is on the board