My Technical Publications department is debating about if and when to capitalize the word "help" in a sentence when it refers to the online help system.
Samples:
If you use Outlook 2007, the help article titled Saving an Outlook File may be useful.
If you search the product help or documentation, you can...
Click the icon to see help.
Is "help" spelled correctly in the sentences above? I can swallow the first two using help as an adjective and a modified noun, but I think the third one is wrong. When "help" is written without the accompanying words describing it as "online help" or "help topics," I have always written it with a capital. For example, "Click the icon to see Help."
Is "help" universally understood as a generic type of information? Or is it the evolved form of a product named Help?
Unfortuntately, I don't know where to find any guidelines on this.
Here's how some popular sites do it:
What do you think? Would you ever capitalize the word "help" in a sentence? When and why? What guidelines would you cite for your reasons?