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Creativeguru Posted 18 years ago
Grammar
What is the appropriate word satisfaction or expectation?
0 All are focused to exceed customer satisfaction or All are focused to exceed customers’ expectations 0-
Top answer
0 In this construction only "expectations" will do, because satisfaction isn't something one can exceed. You may be focused on "total customer satisfaction", or your can say your focus is to exceed customers' expectations. Neither of your original sentences is correct.
- 0 In this construction only "expectations" will do, because satisfaction isn't something one can exceed.
- You may be focused on "total customer satisfaction", or your can say your focus is to exceed customers' expectations.
- Neither of your original sentences is correct.
- 0-
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1 Answers
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0 In this construction only "expectations" will do, because satisfaction isn't something one can exceed. You may be focused on "total customer satisfaction", or your can say your focus is to exceed customers' expectations. Neither of your original sentences is correct. 0-
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