Context: Calling the manager back after missing his call on the phone.
Unfortuately, I could not attend your phone call. May I ask why you were calling me?
Please check it.
You are saying too much. The dialogue will usually start with the manager picking up the phone. Manager: Hello, Tom Smith speaking You: Hello, Mr Smith.
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You are saying too much.
The dialogue will usually start with the manager picking up the phone.
Manager: Hello, Tom Smith speaking
You: Hello, Mr Smith. This is Bob Jones from IBM. You called me earlier today.
Clive