0I've never heard this. 0-
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01cite10Eviltony12cite10I take it to mean the points in the sales pitch at which the customer is likely to walk away. If the salesperson knows what 11i10not12i10 to say to a particular person they have a good chance of making a sale.12blockquote12br
01cite10Grammar Geek12cite10I wonder if it means "what are the things that will make your customer walk away from a deal"?12br10 0-
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