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Anonymous Posted 15 years ago
Letter Writing
Waiter make a mistake
im morking as waiter in a restaurant and my geust aske me to to charge one meal to her room instead of four. she give me the key and by mistake i forget and i charged all to her room, after that in a minute i split the the cheche and charge one to her room but i forget to void the other three.when i went to her table she paid me cache for the rest.in the end of the shift i didnt notice nothing i separeted my diposit and my tips for dop.after two days my manager call me and said the geust complain about charge,i check with my gm and he said i take care of it.after one week hr called me i fired me for a honest mistake im working for four years no mistake what can i do?
Top answer
You might write a letter to your manager apologizing for your mistake, explaining the situation, and mentioning your stellar work history. The restaurant and hotel did not lose any money, the guest received a credit for the incorrect charge, so no harm was done. It would not hurt to include a letter of apology to the guest, too.
- You might write a letter to your manager apologizing for your mistake, explaining the situation, and mentioning your stellar work history.
- The restaurant and hotel did not lose any money, the guest received a credit for the incorrect charge, so no harm was done.
- It would not hurt to include a letter of apology to the guest, too.
- Good luck!
- A- s
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1 Answers
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You might write a letter to your manager apologizing for your mistake, explaining the situation, and mentioning your stellar work history.
The restaurant and hotel did not lose any money, the guest received a credit for the incorrect charge, so no harm was done.
It would not hurt to include a letter of apology to the guest, too.
Good luck!
A-
The restaurant and hotel did not lose any money, the guest received a credit for the incorrect charge, so no harm was done.
It would not hurt to include a letter of apology to the guest, too.
Good luck!
A-
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