I suppose that this is what you mean, Prateep: We have not received it. We have dispatched 10 pens.
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PrateepPlease tell me which sentence is correct:
Now they are both correct.
We are not able to receive it. indicates the present situation
We have not been able to receive it. indicates a situation that began at an unspecified time in the past and still continues at the present
eg. We have not