URGENT: RESUME NEEDING TLC ?

hello, i am in the process of making a new resume, and wanted to here more idea's on what i have done so far, i have had many help with this, but still have some things lacking.

if there is anything i miss, please help!

NAME

Address 1
Adress 2
Email
Phone number

Human Resources

Please accept this letter and accompanying resume as application for the position of _____??________ currently available within your company. As you will see from my enclosed resume, my 3 years in the customer service industry and half of that in the sales aspect, and my ability to train and lead fellows vice personnel, make me a strong candidate for this type of position. As a high energy “can do” person, I understand what it takes to make a positive impact on individual and corporate clients. I would bring to your company the same enthusiasm, initiative and positive attitude that characterized my success thus far.

I would appreciate the opportunity to discuss my background and experience with you at your convenience. Thank you for your consideration of this application. I look forward to hearing from you.

Respectfully yours,

NAME

Enclosure: Resume

(cover letter, pg1)

(resume pg 2-3)

OBJECTIVE: A Challenging Position in the sales and customer service Industry.


HIGHLIGHTS:

Presenting 3 years of professional sales, and customer service in the __?______ industry. High energy person; Taking initiative; Not afraid to get my hands dirty; can do attitude. Able to engage customers in a polite and amiable fashion; possesses a recognized “good sense of humor.”

Demonstrated leadership abilities in various settings; trained and guided retail sales staff; Identified workplace problems and resolved them using diplomatic measures.

Regularly received Positive Performance Reviews from multiple ____?_____. (members of staff) ??


EXPERIENCE:

PLACE, LOCATION
Position: Banquet server and Bartender, Room service, March 2004 – November 2005
Managed and preformed banquets; room service duties; consulted with supervisors and clients on special requirements for functions.
Set up and arranged buffet tables; laid out rooms for specific events such as meetings, breakout rooms, receptions and formal and informal dinners..
Coordinated activities of kitchen and dining-room workers during banquets to ensure that food was served promptly and correctly garnished.
Addressed customer concerns promptly and assisted subordinates and supervisors in identifying and resolving problems.

PLACE, LOCATION

Position: Sales Associate, October 2005 – September 2006,
Helped merchandise the department, put excess stock into the stock room, regular cleaning of the department, which included: sweeping dusting and vacuuming. My main role in this position was finding the complete solution for customers looking at mobile music devices, and boom box/ mini home stereos. Once a week, I was responsible for “shopping” the local competition and assessing the price points of our products in comparison of ours. Occasionally when the need arrived, I would take care of customer ops’ which would intale diagnosing there problem, and coming up with a solution which benefited them and the company.

Position: Product Expert, September 2006 – October 2006, (same place as above and same location)
Full commissioned sales person, focused on selling car audio, video and navigation products.
In this role, I had more responsibility making sure

PLACE, LOCATION (same company as above, just different location and different role)
Position: Product Expert, October 2006 – March 2007
Openning the xxxxxxxx store in the winter of 06, I took a strong leadership role where I helped train and develop staff in the ____???______. During this time I would track store and department numbers very carefully, encouraging staff, and have weekly business reviews with upper management about daily business goals. At the same time, I was developing signage, and created packages for ease of sale on the sales team and for the consumer as well. The basics of day to day operation were also in my _____, including vacuuming, sweeping, dusting and restocking shelves so that the consumer would have a pleasant experience in the department.

EDUCATION:

Completed my highschool education, and graduated with the Tech award.


ADDITIONAL TRAINING:

Completed “Smart Serve” training for beverage rooms and lounges.

W.H.I.M.I.S training.

REFERENCES: Available upon request.