Can you please explain what is "pivots" in this context?
And customer development is done almost entirely outside the building in front of customers and partners and other stakeholders in the business model as you're testing your hypotheses with a series of experiments to figure out whether they are correct or not. And if incorrect what types of iterations, small changes, or what types of pivots, large changes, to your business model do you need to make?
pivot = reverse course
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