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Nicoliew Posted 14 years ago
Letter Writing

TT Charges

Dear Dale,

Thank yor for your refund for cancellation of order.

I would like to draw your attention that according to our pass payment records, all theTT charges when we transfer fund to you was remark as TT charges bear by 'OUR' mean the charges bear by us. But I noticed that the TT chages in the bank documents you sent to me was 'SHARED', mean we have to bear the TT charges for the payment you refund to us.

It is not a fair treament for us in this case. And we hope you can pay the TT charges for this refund.

Hope to receive your reply soon

Best regards,
Nicole
  

Top answer

Dear Dale, Thank you for the refund on our cancelled order. According to our past payment records, all the TT charges when we transferred the funds to you were borne by us , but I noticed that the TT charges in the bank documents you sent to me are indicated as 'SHARED', meaning that we have to bear the TT charges for the refund, which seems hardly fair in this case. Please advise.

  • Dear Dale, Thank you for the refund on our cancelled order.
  • According to our past payment records, all the TT charges when we transferred the funds to you were borne by us , but I noticed that the TT charges in the bank documents you sent to me are indicated as 'SHARED', meaning that we have to bear the TT charges for the refund, which seems hardly fair in this case.
  • Please advise.
  • Best regards, Nicole
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1 Answers
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Dear Dale,

Thank you for the refund on our cancelled order.

According to our past payment records, all the TT charges when we transferred the funds to you were borne by us, but I noticed that the TT charges in the bank documents you sent to me are indicated as 'SHARED', meaning that we have to bear the TT charg

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