Both your options seem unsatisfactory to me. I would say: ... asking him to help them solve the problem.
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GPY don't think it's necessary to repeat "from" in
Wonder123I've rewritten the sentence please check it.He received a message from his friends a while ago requesting that he help them solve the problem.I received a lot of requests from people from all over the world requesting that I teach them how to make the new chicken soup recipe that I came up with recently.GPY don't think it's necessary to repeat "from" in the secon