I'm not sure about what is meant by "that gets him" in the following quote of Derek Sivers:
"Imagine how powerful it is for a customer to know that he is listening to somebody who is a musician that gets him, than something like, Thank you customer 4325. How may I quickly handle your problem?"
Could you please explain it for me?
Top answer
It means he completely understands him and his needs.
— Blue Jay
It means he completely understands him and his needs.
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