You often see it when you are reading about a hotel and what "extras" it offers guests. You should expect a bed and a shower. But amenities may include a coffee maker in the room, an indoor pool, a little refrigerator, hair dryer, etc.
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Clive 'amenities' can also refer to behaviour. Polite people should observe (ie follow, use) social amenities.Indeed.
ie the pleasant features of social interchange: good manners, etc.