Context: The salesman, who missed the prospective buyer's call, is calling him back and asking about the purpose of the call.
The salesman: I just missed your call. By the way, may I ask what the purpose of your call was?
Prospective buyer: I want to enquire about the product. that's why I called you.
Please check them.
I am wondering if "May I ask what the purpose of your call was?" and "that's why" are correctly used in the context.
They're fine.
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