Tense in monthly report
I'm writing a montly report regarding an overview of the customer service in Jul. 2017. What tense should I use in this report? Should I use past simple?
Besides, if I use past simple, for the sentence below, what tense should I use? Past simple or past perfect?
"By the end of Jul. 2017, there (had been)/(were) 26 MOM issues unsolved. By the end of Aug. 2017, there (had been)/(were) 27 unsolved MOM issues remained, as 3 MOM issues (had been)/(were) closed and four (04) issues (had been)/(were) newly reported."
This question really confuses me a lot. Your early reply is highly appreciated.
Top answer
eg "By the end of July 2017, there were 26 MOM issues unsolved. By the end of Aug. "
- eg "By the end of July 2017, there were 26 MOM issues unsolved.
- By the end of Aug.
- "
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eg "By the end of July 2017, there were 26 MOM issues unsolved. By the end of Aug. 2017, there were 27 unsolved MOM issues, as 3 MOM issues had been closed and 04 had been newly reported."
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