Could you tell me what mistakes I've made in this email?
Hello Jimmy,
Thanks for your message. The Shield has stopped working completely. I can't use it at all anymore. How am I going to be refunded? Is it possible to claim a whole refund? I need to buy another VPN service as it is crucial for me to have access to a stable VPN.
Looking forward to your reply,
Best,
XYZ
Top answer
It looks fine to me.
— Mister Micawber
It looks fine to me.
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