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Chowbarry Posted 10 years ago
Letter Writing

Repair report

Please help me correct the following e-mail. Thank you.

Dear Mr Yates,

This office has recently received a referral complaint case from a citizen through the Regional Council, expressing his deep concern about the toilet at Bridge Road being in repair and closure condition for long time but no repair work has been observed by him to have been carried out at the toilet in the past few months.

The citizen also requested the parties concerned to disclose the detailed schedule of the repair work on the toilet. Content of the case is as follows.

As the current temporary closure of the toilet involves the pending for the beginning of your improvement work on the drainage system of the toilet, please expedite your repair work and advise us of the way to make a reply to the complainant afterwards. Thank you.

Yours sincerely,
MT
  

Top answer

Yates: This office has recently received a referral complaint case from a citizen through the Regional Council expressing his deep concern about the toilet at Bridge Road being closed for repairs. However, no repair work has been observed by him to have been carried out at the toilet in the past few months. The citizen also wished to receive a detailed schedule for the repair work on the toilet.

  • Yates: This office has recently received a referral complaint case from a citizen through the Regional Council expressing his deep concern about the toilet at Bridge Road being closed for repairs.
  • However, no repair work has been observed by him to have been carried out at the toilet in the past few months.
  • The citizen also wished to receive a detailed schedule for the repair work on the toilet.
  • As the current temporary closure of the toilet will continue until you have finished your improvement work on the toilet's drainage system, please expedite your repair work and advise us when this will be completed so that we can report this to the complainant.
  • Thank you Yours sincerely, MT
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2 Answers
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This is how I would word it:

Dear Mr.Yates:

This office has recently received a referral complaint case from a citizen through the Regional Council expressing his deep concern about the toilet at Bridge Road being closed for repairs. However, no repair work has been observed by him to have been carried out at the toilet in the past few months.

The citizen also wi
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Doctor D, thank you for your advice.

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