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Ellisa Posted 18 years ago
Letter Writing

rejecting a complaint.

0Hello teachers.02br
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00I did my homework but I'm not sure the grammars.02br
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00Thanks in advance!!02br
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05002br
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00Dear Customer02br
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00Thank you for your e-mail concerning the TX308 mobile telephone.02br
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00I am sorry to hear that your telephone has completely broken. It is true that the model is one of our strongly made products. However, ordinary customers do not place their telephones on the roof of a driving car and even we cannot expect doing that in a common knowledge. 02br
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00With your careless use of telephone, I can not see any of responsibilities. If, however, you want to buy a new model with us, I am willing to offer you a 10% off coupon. 02br
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00If you need any more information, please contact me.02br
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00Yours sincerely0510name[문서의 처음]
  

Top answer

02br 01i 00In spite of the hilarious idiocy of the customer, your email is too rude. 02br 02br 00I am sorry to hear that your telephone has 01b 00been damaged02b 00. 01b 00That model02b 00 is one of our 01b 00most02b 00 strongly made products01b 00, but02b 00 01b 00they are not designed to be placed on02b 00 the roof of a 01b 00moving02b 00 01b 00vehicle, and we cannot assume any responsibility for damage incurred in such a manner02b 00.

  • 02br 01i 00In spite of the hilarious idiocy of the customer, your email is too rude.
  • 02br 02br 00I am sorry to hear that your telephone has 01b 00been damaged02b 00.
  • 01b 00That model02b 00 is one of our 01b 00most02b 00 strongly made products01b 00, but02b 00 01b 00they are not designed to be placed on02b 00 the roof of a 01b 00moving02b 00 01b 00vehicle, and we cannot assume any responsibility for damage incurred in such a manner02b 00.
  • If, however, you 01b 00wish02b 00 to 01b 00purchase a replacement telephone from us,02b 00 I 01b 00can02b 00 01b 00offer02b 00 you a 10% 01b 00discoun02b 00t coupon.
  • 02br 02br 02br 00Yours sincerely01b 00,02b 0-
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1 Answers
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0 .02br
01i00In spite of the hilarious idiocy of the customer, your email is too rude. I have toned it down:02br
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00Dear 01b00Mr [surname],02b02br
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00Thank you for your e-mail concerning01b00 your02b00 TX308 mobile telephone.02br
02br
00I am so

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