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Shravanmm Posted 14 years ago
Grammar
Regarding an email
hi..
I went for an interview yesterday, and they gave me a context and asked me to reply for that context.
context is like this. A customer will e mail you saying that finally on 3/04/2012 the set top box has been delivered.
but the set top box has been damaged and light is not blinking. So I would request you to replace it as soon as possible.
this is the context and they have asked me to apologise the customer and tell the customer that set top box will be replaced soon. and the customer name is J.K Edwards.
Dear J.K Edwards,
I am David from email support XYZ company. I am very sorry to know that your set top box has been damaged and light is not working. We apologise for the inconvenience . We will send our engineer to your residential address and if the set top box is damaged and light is not working then it will be replace in 2 working days. Thank you for contacting email support XYZ company.
thank you,
Regards,
David,
email support.
XYZ company.
If there are any mistakes in the email which i have written for the above context please correct that and reply me as soon as possible thank you.........
I went for an interview yesterday, and they gave me a context and asked me to reply for that context.
context is like this. A customer will e mail you saying that finally on 3/04/2012 the set top box has been delivered.
but the set top box has been damaged and light is not blinking. So I would request you to replace it as soon as possible.
this is the context and they have asked me to apologise the customer and tell the customer that set top box will be replaced soon. and the customer name is J.K Edwards.
Dear J.K Edwards,
I am David from email support XYZ company. I am very sorry to know that your set top box has been damaged and light is not working. We apologise for the inconvenience . We will send our engineer to your residential address and if the set top box is damaged and light is not working then it will be replace in 2 working days. Thank you for contacting email support XYZ company.
thank you,
Regards,
David,
email support.
XYZ company.
If there are any mistakes in the email which i have written for the above context please correct that and reply me as soon as possible thank you.........
Top answer
K Edwards, I am My name is David Smith from email support at XYZ company. I am was very sorry to know learn that your set top box has been damaged and that the light is not working correctly . We apologise for the inconvenience .
- K Edwards, I am My name is David Smith from email support at XYZ company.
- I am was very sorry to know learn that your set top box has been damaged and that the light is not working correctly .
- We apologise for the inconvenience .
- We will send our engineer to your residential address residence and if the to confirm the damage .
- set top box is damaged and light is not working .
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9 Answers
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Dear J.K Edwards,
I am My name is David Smith from email support at XYZ company. I am was very sorry to know learn that your set top box has be
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Dont we have to mention Regards here, after writing that , should we mention like this?
Regards,
David smith,
Email support,
XYZ company.
Regards,
David smith,
Email support,
XYZ company.
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You're welcome for the help.
Obviously, you need to put ALL of your contact information at the end of your email.
Since you included it in your original post, I did not see the need to correct it.
Obviously, you need to put ALL of your contact information at the end of your email.
Since you included it in your original post, I did not see the need to correct it.
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Dear J.K Edwards,
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A professional email or letter will have ALL of your contact information at the end (after "regards" and beneath your name).
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Hi
I have a question, is this correct english structure, ok in email? In response can be used in this below?
1. In response to your email, I have the pleasure to inform you that we have shipped your products.
2. I remain at your disposal should you have any further questions.
I have a question, is this correct english structure, ok in email? In response can be used in this below?
1. In response to your email, I have the pleasure to inform you that we have shipped your products.
2. I remain at your disposal should you have any further questions.
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Thank you so much for clearing my doubts JohnParis.............. I really like the way you teach........ Thanks for your reply
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