If I would like to explain that Department A passed a case to mine to follow by using refer, could I put it this way:
As referred by Department A, our Department will take over and follow up the case.
Thx.
Department A referred the case to us, and we will take it up and follow up on it (from our department). CJ
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Department A referred the case to us, and we will take it up and follow up on it (from our department).
CJ