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Nekosama Posted 10 years ago
Essay & Composition Writing
Proofreading?
Hi teachers, please help me correct any mistakes you found in my letter. Thank You.
Dear Mr. Wilson,
I am writing to inform you about the telephone system your firm installed last week.
To be honest, we do not really satisfy with your service.
First of all, the number of extensions was not enough. We asked for 10 outside lines, but your engineer insisted that 6 lines would be sufficient. The mistake your employee made really caused great inconvenience to us, many of our customers complained that they could not contact our sales staff as a result of that.
Secondly, we are unable to transfer call internally. We lost lines whenever we tried to transfer calls from one extension to another. We are following the instructions, but it just didn’t work.
Moreover, could you please check the invoice again? The discount on installation which is shown on the invoice, but the equipment wasn’t concluded.
I trust you will deal with these problems promptly, and I look forward to hearing from you as soon as possible.
Yours sincerely,
Sheila Collins
Dear Mr. Wilson,
I am writing to inform you about the telephone system your firm installed last week.
To be honest, we do not really satisfy with your service.
First of all, the number of extensions was not enough. We asked for 10 outside lines, but your engineer insisted that 6 lines would be sufficient. The mistake your employee made really caused great inconvenience to us, many of our customers complained that they could not contact our sales staff as a result of that.
Secondly, we are unable to transfer call internally. We lost lines whenever we tried to transfer calls from one extension to another. We are following the instructions, but it just didn’t work.
Moreover, could you please check the invoice again? The discount on installation which is shown on the invoice, but the equipment wasn’t concluded.
I trust you will deal with these problems promptly, and I look forward to hearing from you as soon as possible.
Yours sincerely,
Sheila Collins
Top answer
Dear Mr. Wilson, I am writing to inform you complain about the telephone system your firm installed in our offices last week. To be honest, we do are not at all really satisfy satisfied with your service.
- Dear Mr.
- Wilson, I am writing to inform you complain about the telephone system your firm installed in our offices last week.
- To be honest, we do are not at all really satisfy satisfied with your service.
- First of all, the number of extensions was less than what we'd requested.
- not enough.
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3 Answers
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Dear Mr. Wilson,
I am writing toinform you complain about the telephone system your firm installed in our offices last week.
To be honest, wedo are not at all really satisfy satisfied with your service.
First of all, the number of extensions was less than what we'd requested.not enough.
I am writing to
To be honest, we
First of all, the number of extensions was less than what we'd requested.
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teechrMoreover, could you please check the invoice again? The discount on installation which is shown on the invoice, but the equipment wasn’t concluded. [ I don't understand the highlighted sentence. ]Mr. Wilson had promised to offer discount on both the installation and the telephone equipment. However, only the discount on installation was shown on the invo
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Moreover, could you please check the invoice again? You had promised to give us a discount on the equipment and installation, but it seems that you gave us a discount just on the installation.
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