INTRODUCTION The purpose of this report is to outline which aspects of our department function most effectively, which one needs improvement and how to achieve an efficient the required improvement. FINDINGS Firstly, it needs to be stresse d out that the majority of the team members sho w a real team spiri t, and m ost people are willing to do their best to prioritize ensure smooth interaction with customers. On top of that, Furthermore, every member of the team has been selected his for their excellent qualifications in terms of negotiation skills and communication abilities.
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