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Clyded Posted 18 years ago
Grammar

Please review this text - email

Hi, please let me know any comments regarding this email i sent to an user. Suggestions, corrections and comments are welcome

"...
Regarding this ticket, we would like to inform you that we cannot perform the requested procedure. This is due to the fact that the development environment is used by the development department for technical analysis and to perform tests before making any changes to the production environment.

The nature and the constant execution of our tests make the development environment's data highly unreliable. Testing is an everyday task for us and ensures that the errors introduced in the live system are reduced to a minimum.

We hope that we can find an alternate solution to your needs and remain, as always, at your service.

If you have any questions or comments please do not hesitate to contact us.
..."
  

Top answer

I don't see a whole lot wrong with this. Being picky, though, I think it could be condensed a little. Regarding this ticket, we regret to inform you that we cannot perform the requested procedure.

  • I don't see a whole lot wrong with this.
  • Being picky, though, I think it could be condensed a little.
  • Regarding this ticket, we regret to inform you that we cannot perform the requested procedure.
  • * Testing is an everyday task for us and ensures that the errors introduced in the live system are reduced to a minimum.
  • We hope that we can find an alternative solution to your needs and remain, as always, at your service.
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2 Answers
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I don't see a whole lot wrong with this. Being picky, though, I think it could be condensed a little.

Regarding this ticket, we regret to inform you that we cannot perform the requested procedure. This is because the development environment is used by the developers for testing and technical analysis, and its data is therefore ??.* Testing is an everyday task for us and ensures that t
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Hi, I agree with you, i need to specify that because of all the tests, the data is not the same.

Thanks for your help

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