Here is my answer:
Dear Mr. Wolfe,
I received your email dated June 12th regarding your problem with the power drill. Your problem is actually quite common. Here is an instruction to handle with your drill.
First, please try to read carefully the manual that came with the drill and find out your issues.
Second, follow the instructions and fix it. If that doesn’t make it better, please brings it to our customer services.
If you are busy, I suggest that you should visit our website. There are many reliable technique employees can drop by your home and fix it as soon as possible.
We hope that you will consider our apologies for any inconveniences it caused you.
Sincerely,
Phoenix Nguyen
Dear Mr. Wolfe, I received your email dated June 12 th regarding your problem with the power drill. Your problem is actually quite common.
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Dear Mr. Wolfe,
I received your email dated June 12th regarding your problem with the power drill. Your problem is actually quite common. Here is an instruction to handle with your drill.
(unnatural. Also you are asked to provide two, not one instruction. )
First, please try to read