Here is my answer :
Dear Ms. Jenny,
Thanks for your e-mail. I enjoyed the time at your hotel but I have a few suggestions for you to improve your services.
First, you should update the facilities in the rooms. The televisions and air-conditioners are old and outdated.
Second, why don’t you prepare breakfast better? The ingredients are not fresh, which was a little bit disappointing.
Finally, I’d like to suggest that your staffs need to be more energetic and active. The more well-trained your staffs are, the better your services will improve.
Best Regards,
Phoenix Nguyen
Dear Ms. Jenny, (Incorrect salutation) Thanks for your e-mail. I enjoyed the time at your hotel but I have a few suggestions for you to improve your services.
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Dear Ms. Jenny,
(Incorrect salutation)
Thanks for your e-mail. I enjoyed the time at your hotel but I have a few suggestions for you to improve your services.
First, you should update the facilities in the rooms. The televisions and air-conditioners are old and outdated.
Second, why don’t you prepare breakfast bette