We tried to open the security safe with the emergency code provided, but unfortunately the key pad doesn't work as its battery was completely dead.
Please ask the manufacturer to provide a solution to open the safe at this situation.
As they are travelling next week, they want to open the safe and take the items along with them. so it is now a urgent matter.
Too many words. We tried to open the security safe with the emergency code, but the key pad battery was dead. Please ask the manufacturer how to open the safe now.
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Too many words.
We tried to open the security safe with the emergency code, but the key pad battery was dead. Please ask the manufacturer how to open the safe now. They are traveling next week, and they want to take items from the safe, so this is urgent.