Please help me, thank you !

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The factory was picked up three containers last week per the vessel “ABC”. However, due the CD desk problem, 2000pcs was passed inspection but cannot ship, need to have your company approval. Another 2000pcs was failed inspection and required rework. Now, everything is settled, and is planning to ship by vessel “EFG”.  Sorry we did not informed you immediately about that delay, and hope this will not be happen.

Feebs11 · Accepted Answer

Ice2007The factory was picked up three containers last week per the vessel “ABC”. However, due the CD desk problem, 2000pcs was passed inspection but cannot ship, need to have your company approval. Another 2000pcs was failed inspection and required rework. Now, everything is settled, and is planning to ship by vessel “EFG”. Sorry we did not informed you immediately about that delay, and hope this will not be happen.

Three containers were due to have been shipped from the factory last week on vessel ABC. However, due to problems within the CD department, 2000 pcs were passed on inspection but we cannot ship them without your approval. Another 2000 pcs failed inspection and require remaking. Everything has now been resolved and we are planning on shipping by vessel EFG. I am sorry we did not inform you immediately about the delay, and hope that it will not happen again.

This does not make it clear whether the 2000 pcs that required approval have in fact received this approval. It is not at all clear if the customer had previously been notified of a problem.

Ice2007 · Answer

Thanks Feebs<img class='emoticon' style='Width:19px;Height:19px;' data-delaysrc='https://uat-englishforward-forums-backend.s3.us-west-2.amazonaws.com/Emoticons/2.gif' src='https://uat-englishforward-forums-backend.s3.us-west-2.amazonaws.com/Emoticons/2.gif' alt='Emotion: big smile'/>

Please help me, thank you !

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