Please Help me correct and make the complete sentence of MYWORDS in appraisal

Looking Back

What achievement during the past year are you most proud of?



MY Words

Proactively work in monitoring team to providing that maximum level of Availability of global IT resource (Servers & Network Link).

User administration tasks and cases are completed in effectively with in the period of SLA.



In what way does cooperation within your department and with other departments affect your handling of tasks?

Cooperation within the Department



MY Words



Maintaining good working relationships with all members in my department as well as other department would helping to rendering good support to

End users.



On a scale from 1-5 where 1 being the extremely bad and 5 being the extremely good, how is the cooperation

Within department



1 2 3 4 5



Reason



MY Words



Cooperation within the department is good.



What will be your contribution to the cooperation within the department in the coming year?



MY Words





Organizing frequent meeting & training for our team members to have a better knowledge sharing within us.



How can your manager and colleagues contribute to improved cooperation in the coming year?



MY Words



Conducting discussions and organizing training regularly to improve the quality and standard of the IT support.




Performance Appraisal

The performance appraisal for the current year:

1. Appraisal of result agreed on at last review

AA : Above Anticipated Performance

E : Excellent Performance

A : Anticipated Performance

NI : Needs Improved Performance

The tasks for which the employee holds Responsibility

Responsiblities Unit of Measurement

1 Resolution based on knowledge base Timeliness E AA A NI

2 Escalation to respective teams Timeliness E AA A NI

3 Follow up and closure Timeliness E AA A NI

4 Timely completion of tasks Timeliness E AA A NI

Reasons for the above rating

1.

2.

3.

4.



MY Words





Effectively handling user administration task, access rights and mail related cases



Understanding of technical problem and timely escalations to the appropriate team members



Resolving the issue/incident by follow up with respective team



Effectively working on more tasks & cases,monitoring BMC & orion,back up jobs and virus alerts



Future



This section deals with the employee's tasks in the coming year and competency development. It is divided into five subsections:

1. Defining tasks and results

2. Competencies necessary to achieve the tasks and result defined above

3. Specific competency profile relevant to the employee

4. Competency development plan

5. Views on future career

1. Defining tasks and results

Responsibility Unit of Measurement





Enter the most important tasks for which the employee holds responsiblity

Resolution based on knowledge base Timeliness

1

Escalation to respective teams Timeliness

2

Follow up and closure Timeliness

3

Timely completion of tasks Timeliness

4



Reasons



MY Words



Having Knowledge of BMC and Orion,AD administration



Timely escalating the technical problem with Global team members



Timely Completion for AD task & cases



Functional Competencies

2. Specific competency portfolio for : Dhandapani

Technical Knowledge E AA A NI

Technical Solution Development E AA A NI

Technical Support E AA A NI

Behavioural Competencies

Learning Ability E AA A NI

Team Work E AA A NI

Quality Focus E AA A NI

Decision Making and Problem Solving E AA A NI

Communication E AA A NI

Specific competency

3. Competency development plan

Prioritise the competencies to be improved

Means of achieving

competency improvement

Timetable Responsible Follow up



MY Words



Technical Knowledge ADS & Exchange 01 Sep 2009 Appraiser Self

Achievement Orientation Training 05 Oct 2009 HR Self


Require to attend technical training to update technical skills in order to work with more incidents task and cases.





Remarks

Continue in Present Job



Remarks

Deeper Specialisation in Present job

New field of work in present department

New Department













Make your preferences for future career path

4. Views on future career



MY Words



I Would like to take responsiblities for Exchange