Please help m to explain this

Question

"Through consumption-oriented control and self controlling loops we ensure that we only procure, produce and transport those quantities internal and external customers have used"What do you think about this sentence ? I am not sure what does it tell.

Mr Wordy · Accepted Answer

Do you have any more context?

What is being procured, produced and transported? I can't immediately see how you can procure or produce what customers have used.

Saltukhan · Answer

this is a text from a quality reports of a multinational company.

What is being procured, produced and transported is a kind of mechanical engineering product

Such as complex machines

Mr Wordy · Answer

SaltukhanWhat is being procured, produced and transported is a kind of mechanical engineering product

Right...

In that case I don't understand what it's trying to say.

Saltukhan · Answer

)

i understand stg
but i am not sure

we provide logistic service to our customers (in or ex) with a customer oriented philosophy.

CalifJim · Answer

SaltukhanI am not sure what ~~does it tell~~ it means.

Here's an explanation.

Some customers are "internal customers". Some customers are "external customers".

Both kinds of customers use only certain quantities of the product, and we know what quantities the customers use. (Presumably, they keep records of this usage.)

We apply methods called "consumption-oriented control" and "self-controlling loops" to regulate how much of the product we have available for customers.

By using these methods, we can be sure that we always have just the right quantity of the product for the customers -- not too much and not too little -- whether we obtain (procure) it from elsewhere or we produce it ourselves. And we only transport the right quantity as well.
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"Consumption-oriented" means "related to how much is used/consumed". So they control the availability of the product by studying how much of the product is used.

"Self-controlling loops" is more difficult to understand. I believe they are saying that the system is continually correcting itself because they continually gather more data about the usage of the product and compare it to past performance of their control methods.

CJ

Clive · Answer

Hi,

How about this?

We only send our customers the quantities they need.

Best wishes, Clive

Mr Wordy · Answer

CliveWe only send our customers the quantities they need.

This is rather different from sending them the quantities they "have used".

CalifJim · Answer

CliveWe only send our customers the quantities they need.

As I see it, that's about it -- if you're willing to leave out all the gory details about how they claim to do it! (Their system probably doesn't work anyway, but it seems they want to brag about the fact that they have one.)

CJ

P.S. Mr Wordy, I see you are focusing on something else - need vs. have used. I think the statement implies that the company determines need based on previous use. The "loop" thing is probably the way they detect changes in need based on changes in use. Who knows.

Mr Wordy · Answer

CalifJim I see you are focusing on something else - need vs. have used. I think the statement implies that the company determines need based on previous use. The "loop" thing is probably the way they detect changes in need based on changes in use.

You may be right, CJ, but I can't for the life of me understand why anyone would say they only produce "those quantities ... customers have used" when they actually mean "those quantities ... customers need". The latter seems so simple and obvious. Dunno. Perhaps it's just a simple case of poor wording, and I'm trying to read too much into it.

CalifJim · Answer

Mr WordyI can't for the life of me understand why anyone would say they only produce "those quantities ... customers have used" when they actually mean "those quantities ... customers need". The latter seems so simple and obvious.

It's from some sort of corporate report, right? So it's easy to understand why they avoid the simple and obvious. They use obfuscation in an attempt to impress the reader with their intelligence and competence. Amazingly, it very frequently works.
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To be less cynical, corporations are pretty much "data-driven", so they can't produce "quantities needed" because they have no data to tell them, strictly speaking, "how much is needed" -- not until they receive an order for it, and by then it will be too late. So they have to predict what the need will be. They predict future need on the basis of previous need as evidenced by previous use.

All in all, it does make for some contorted ways of speaking.

CJ

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