Please edit my grammar errors...

1. Bad news spreads faster and further than good news. Generally, people made mistakes fewer than achievements. They did care and tried to avoid but enjoy listen to other bad news. In addition, in order to deal with unhappy customers, companies should write a letter that explained all situations and problems with gifts or benefits to their customers.

2. I will vote against the company that announces directly, either good or bad news, to their employees. Workers may get less motivated, misunderstanding among employees that are mainly reason cause to slow down the progression in their company.

3. Indirect message delivery is a good choice over the direct method. However, in some cases, i prefer to communicate in a direct way which fit me the best. For example, if you angry or willing to deliver a bad news to someone, put it in a writing seems not an effective way. Face-to-face or direct message is a better choice.

4. United States companies were reluctant to say sorry to comsumers compare to the Japaneses. The main reason is United States companies often delivering letters that explained their customer of problems that disappointed or destroyed their feeling. Apology should have been made whenever products or services that companies provided affect or impact in many ways to customer. Apology letters could be send to customer if companies willing to communicate in a long term relationship with their important customers.