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Calvin1chow Posted 19 years ago
Letter Writing
Please CORRECT Replies to Complaints
Dear all,
Please make to correct the following letter.
Thanks,
Calvin
Dear Mr. Lee,
I refer to your letter of 16 July regarding the standard of MicroComp’s delivery service. Thank you very much for bringing this to my attention. I agree with you that delays in delivery are very damaging.
Having checked with you transport company, it is clear that you have had to wait a long time for recent deliveries, and we, too, find this unacceptable. I really must apologize for the inconvenience you have been caused. I can assure you that we are currently considering switching transport company to avoid this type of error occurring again.
We take all our customers’ comments seriously. With this in mind, we are more than happy to make special arrangements to have your order (no. 12345) delivered in the next three days.
Please accept my apologies once again for the inconvenience.
Yours sincerely
for MICROCOMP SDN. BHD
Richard Ng
Please make to correct the following letter.
Thanks,
Calvin
Dear Mr. Lee,
I refer to your letter of 16 July regarding the standard of MicroComp’s delivery service. Thank you very much for bringing this to my attention. I agree with you that delays in delivery are very damaging.
Having checked with you transport company, it is clear that you have had to wait a long time for recent deliveries, and we, too, find this unacceptable. I really must apologize for the inconvenience you have been caused. I can assure you that we are currently considering switching transport company to avoid this type of error occurring again.
We take all our customers’ comments seriously. With this in mind, we are more than happy to make special arrangements to have your order (no. 12345) delivered in the next three days.
Please accept my apologies once again for the inconvenience.
Yours sincerely
for MICROCOMP SDN. BHD
Richard Ng
Top answer
Having checked with your transport avoid this type of problem occuring again
- Having checked with your transport avoid this type of problem occuring again
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1 Answers
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Having checked with your transport
avoid this type of problem occuring again
avoid this type of problem occuring again
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