Please correct my grammar

0My topic is no.2. I hope someone could help me, please.02br
02br
001. You are living in Ka Shing Mansion. Last month the second and third floors of the building were rented to a karaoke club. All residents of the Mansion were irritated. Here are some of the complaints:02br
00Disturbing noise overnight02br
00Bad elements fool around02br
00Advertising posters and pamphlets create litter problems02br
00Karaoke customers overcrowd the lifts02br
00Write a letter to the Chairman of the Management committee to bring out the problem and ask for remedy.02br
002. Assume that you were the Public Relations Officer02br
00Write a letter of adjustment in response to the complaint.02br
02br
00Dear Mr. Lau02br
02br
01u00Ref: Concerning the karaoke club02u02br
02br
00 Thank you for your letter concerning the karaoke club. You have also pointed out various aspects we can improve our condition. Therefore I have warned the karaoke club, and the club has responded to me. However, I would like to clarify a few points first.02br
00 The karaoke club has acquired a karaoke license from the government, which represents that there conform to the public standard. Concerning your first point, disturbing noise overnight, as you know, what the karaoke club does, it is pity that there cannot but make some noises. There also has been installed the advanced soundproof facilities. In order to reduce needless noises, the karaoke club will give customers warning which ask them to keep quiet when they go out and come in.02br
00 Concerning your other point, the karaoke customers overcrowd the lifts, we will adopt the same policy. The karaoke club will paste some signs which indicate and advise the customers by stair as far as possible on the building entrance around.02br
00 Concerning advertising posters and pamphlets create litter problems. You are right that is my wrong. The karaoke club will order their staffs to regularly patrol the building specially the building entrance around, they aim at sweeping all litter, recovering leaflets and pamphlet.02br
00 Concerning bad elements fool around. Even since the karaoke has been built, there has no any criminal case so far. It is possible that customers only wear some fashionable suits and make up surprising looks that you 00think00 them should be bad elements. They may not be exactly bad elements. If there causes any crime, we would ask the policeman to intensively patrol and put bad elements into bad list which they do not be allowed to come again.02br
00 We are grateful for your suggestion and concern. I will look into the matter to ensure that we try to reduce these issues happened again. We will patrol the Ka Shing Mansion, we would 00probably cancel their license00 if we find this problem constantly00.0-