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Your case no. 222333 dated 4 Jun 2020 regarding the submission of Form 1 (Notice of Commencement) / confirmation of reply slip.

This case no. 222333 should be incorporated into the case no. 2019/11222. Please find a duly signed letter for your attention.

AlpheccaStars · Accepted Answer

Rita NganYour case no. 222333 dated 4 Jun 2020 regarding the submission of Form 1 (Notice of Commencement) / confirmation of reply slip.

That is not a sentence. There is no verb. When you write emails to people, write sentences so they can understand clearly what you want.

Rita NganThis case no. 222333 should be incorporated into the case no. 2019/11222.

Perhaps combined with, or merged with.

Rita NganPlease find a duly signed letter for your attention.

Please find? Really??? Is it lost? Is it on the person's desk or file cabinet?

Do not use "please find" when you refer to an email attachment.

Also, "for your attention" does not tell the recipient what they need to do.

In terms of business communication, this text is horrible. It attempts to be formal, but ends up having an attitude of superiority and very little real communication.

Compare with this:

Dear Mr. Kingston;

We acknowledge your submission of Form 1, dated 4 Jun 2020, as part of case no. 222333. A confirmation (reply slip) is attached for your records.

Because they are related to the same file, case no. 222333 will be appended to case no. 2019/11222. In future correspondence, please refer to case 2019/11222.

A letter signed by the case manager, Mr. Fredrico Flores, regarding the status of this case, is attached for your records.

Thank you for your business,

Sincerely,

Mrs. Hong

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