Please check my grammar and if need to correct the way I should say it

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001. Customer Service-(4) Carmen greet's the patron with a smile and let's them know she is here to help them. She explain in detail what the unit has and what resources she can use to help the patron. If she need to send the patron some place else she check the location and call before sending them .02br
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002. Theater Booking-(3)02br
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003. Theater Operations-(3)02br
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004. Microform/Media Clerical Duties-(4) Carmen does all of her duties well espically her personal videos, she make sure everything has been process correctly. When Carmen need to request videos from another unversity she always give herseft enough of time for ordering. 02br
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005. New Media Material-(3)02br
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006. Daily Statistics-(3)02br
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007. Student Supervision-(5) Carmen does wonderful training her students. She is very detail in what she tell them and show them. When she is training the student she gives them exercise as she train. She make sure the student understand they can ask question anytime they are not sure of a situation.she also test them every now again to make sure they understand there job.02br
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008. Other Duties- N/A02br
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009. Job Knowledge-(4)- Carmen know her job very well, she know how to apply her knowledge when helping a patron,she make sure she is alway giving the patron the best resources she know.02br
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0010. Judgement-(4)- In the morning time Carmen work alone, there has been times she had to make decision without her superviors being there and she has done very good in doing so. 02br
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0011. Communication Skill-(4)- When she is helping a patron she make sure the patron know she is there to help. Working closely with here co-worker she make sure that both of them know what is going on in the unit from day today. She sends the evening staff an email explaining any situation that he may need to know. When dealing with staff outside the unit she does very well in explaining what every there needs are.02br
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0012. Relationship with people-(4)- Carmen and her co-worker work very well together. They work great together as a team.02br
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0013. Attendance-(S)- Carmen always call her supervior when she not coming or going to be late.02br
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