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On the one hand, online customer reviews are not without limitations. [ 1] This is represented by several reasons. First, they may not always be accurate, especially when emotions are involved. Some disgruntled customers could vent their anger by publishing vindictive feedback due to reasons other reasons that are irrelevant to than the quality of the product itself. Second, online reviews are vulnerable to malicious reviews that could come from hackers or some paid by competitors who target to harm other a business’s reputation. Finally, it is not always easy to decide which review websites are trustworthy, or even to interpret what the reviews mean. For instance, a modest guesthouse and a five-star hotel may both get close to the highest rating on a site such as Booking.com. That is clearly not very helpful to customers. when new customers find out that the reviews on several products were poor and in contrast to the descriptions mentioned on the website, they would consider it cheating. Consequently, it would discourage them from the purchase.

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[ 1]: Avoid waffle, repetition, or fillers.

The first version is too long.

Now, write the second body paragraph.

Thanks a lot. I'll write the second body paragraph in the next reply.