Please advice how to reply via email

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Hi to all,I have already received the certificate by hand,  but now, I would like to ask the Customer Service Advisor to scan and send me the certificate via an electronic form (tif, pdf, jpg, etc..).How could I kindly ask them in writing? I will reply to them by email including the answer I got from them as below:Answer from Customer Service Advisor:Dear Antonis Thank you for your email. We can confirm that your Welcome pack, including your membership card and certificate have been ordered and you should receive the pack within the next 5 days.Kind regardsxxxxCustomer Service Advisor

JohnParis · Accepted Answer

Dear Antonis,

Thank you for your mail.

Would it be possible for you to scan myvmembership certificate and send it to me electronically? A PDF (or any of the other common file formats) would be very helpful.

Thank you for your time and consideration,

Yours sincerely,

X

PS: have you thought about waiting until your pack arrives and then doing the scan yourself? It would probably take less time.

Anonymous · Answer

Thanks John but I 've already done this but I have lost my scanned files. My laptop stopped to work. Hopefully the technicians will find the solution and have my files back!

P.S. By the way, I though to ask them one more favourite. If is possible, to certified my certificate as a TRUE COPY of the original and then to scan it and send it to me electronically!

I think is better to have a True Copy Stamp or/ and signature from them because I will use it for employment purposes. I would like to include it with any other qualification i have( Degree, Recommendation Leters, etc).

So, How could I kindly ask them, IF IS POSSIBLE, to certified my certificate as a TRUE COPY of the original? I do not want to give them the impression that this has to be done but I want to gently ask them, if is possible!

Thanks,

A

Please advice how to reply via email

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