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Anonymous Posted 15 years ago
Letter Writing

Please advice how to reply via email

Hi to all,

I have already received the certificate by hand, but now, I would like to ask the Customer Service Advisor to scan and send me the certificate via an electronic form (tif, pdf, jpg, etc..).

How could I kindly ask them in writing?

I will reply to them by email including the answer I got from them as below:

Answer from Customer Service Advisor:

Dear Antonis



Thank you for your email.



We can confirm that your Welcome pack, including your membership card and certificate have been ordered and you should receive the pack within the next 5 days.



Kind regards

xxxx

Customer Service Advisor

  

Top answer

Dear Antonis, Thank you for your mail. Would it be possible for you to scan myvmembership certificate and send it to me electronically? A PDF (or any of the other common file formats) would be very helpful.

  • Dear Antonis, Thank you for your mail.
  • Would it be possible for you to scan myvmembership certificate and send it to me electronically?
  • A PDF (or any of the other common file formats) would be very helpful.
  • Thank you for your time and consideration, Yours sincerely, X PS: have you thought about waiting until your pack arrives and then doing the scan yourself?
  • It would probably take less time.
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2 Answers
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Dear Antonis,

Thank you for your mail.

Would it be possible for you to scan myvmembership certificate and send it to me electronically? A PDF (or any of the other common file formats) would be very helpful.

Thank you for your time and consideration,

Yours sincerely,

X

PS: have
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Thanks John but I 've already done this but I have lost my scanned files. My laptop stopped to work. Hopefully the technicians will find the solution and have my files back!

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