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Moguwai007 Posted 12 years ago
Grammar

Payment

Working as a hotel receptionist, I sometimes have issues with arriving guests about payment. Even though credit cards registered when making an online reservation was only used to secure booking.
Some guests insist that payment has been made, they refuse to make payment at the hotel reception. For an expression on a document to show the guests, could you please check if the following is appropriate? I wish to make it polite and natural, not like a legal document.

Dear Guests,

The details of your credit card was used to guarantee your reservation, not for advance payment.
As shown on your Booking Confirmation, payment for your stay is to be made upon check in at Reception.
Payment is available by either credit card or in cash (Japanese yen only).Credit cards such as VISA, American Express, and MasterCard are acceptable.Debit cards are not accepted.

Thank you for your corporation.
  

Top answer

Dear Guests, Your credit card details were used only to guarantee your reservation, not for advance payment. As shown on your b ooking c onfirmation, payment for your stay is to be made when you check in at r eception. Payment may be made either by credit card or in cash (Japanese yen only).

  • Dear Guests, Your credit card details were used only to guarantee your reservation, not for advance payment.
  • As shown on your b ooking c onfirmation, payment for your stay is to be made when you check in at r eception.
  • Payment may be made either by credit card or in cash (Japanese yen only).
  • Credit cards such as VISA, American Express and MasterCard are acceptable.
  • Debit cards are not accepted.
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1 Answers
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Dear Guests,

Your credit card details were used only to guarantee your reservation, not for advance payment. As shown on your booking confirmation, payment for your stay is to be made when you check in at reception. Payment may be made either by credit card or in cash (Japanese yen only). Credit cards such as VISA, American Express and

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