0It sounds like something in "consultant speak" - the (to borrow from Taka's current threads) opaque language that makes people sound like they know what they are talking about. The second one is missing a few key words. 02br 02br 00Anyway, in a nutshell, a brand "promise" (contract is a terrible word to use here) relates to the way a customer or potential customter feels about your product or service.
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10It sounds like something in "consultant speak" - the (to borrow from Taka's current threads) opaque language that makes people sound like they know what they are talking about. The second one is missing a few key words. The company must PUT THE SAME effort into ...12br
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10Anyway,
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10Hi guys!12br
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10Could you paraphrase these two sentences for me, as I have some problems with undertsanding them:12br
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11b10A brand contact can be defined as any information bearing experience a customer or prospect has with the brand, the product catego