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Manoja422002 Posted 16 years ago
Letter Writing
Official mail
Hi All,
Please check if the mail written below needs any correction. Thanks in advance for all the effort.
Hi Sam,
The help documentation for demo service XYZ is available online for the customer.
Below is two links where first link provides information about the procedure to run demo service and second link talks the action of each and every service constituted in XYZ.
www.firstlink.com
www.secondlink.com
If you want more details about demo service please specify exactly what you are expecting.
In the Case notes, It is mentioned that documentation for ABC is available online. Please provide me the link of ABC so that It can help me to figure out what exactly customer is expecting in documentation.
--
Thanks,
abcdef
Please check if the mail written below needs any correction. Thanks in advance for all the effort.
Hi Sam,
The help documentation for demo service XYZ is available online for the customer.
Below is two links where first link provides information about the procedure to run demo service and second link talks the action of each and every service constituted in XYZ.
www.firstlink.com
www.secondlink.com
If you want more details about demo service please specify exactly what you are expecting.
In the Case notes, It is mentioned that documentation for ABC is available online. Please provide me the link of ABC so that It can help me to figure out what exactly customer is expecting in documentation.
--
Thanks,
abcdef
Top answer
Hi there Your draft response was good. Just remember that when you are sending written information that it has to be clear and concise, more so when providing instructions to a customer especially when it comes to providing links to websiites. The best practice for this is to use the website link as a heading just as I have done in the example below, with a short explanation as to what the link refers too.
- Hi there Your draft response was good.
- Just remember that when you are sending written information that it has to be clear and concise, more so when providing instructions to a customer especially when it comes to providing links to websiites.
- The best practice for this is to use the website link as a heading just as I have done in the example below, with a short explanation as to what the link refers too.
- Leave spaces between lines it makes it easier to read.
- If you believe that a customer is likely to have more questions or queries it is more professional to invite them to contact you either by phone or e-mail.
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1 Answers
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Hi there
Your draft response was good. Just remember that when you are sending written information that it has to be clear and concise, more so when providing instructions to a customer especially when it comes to providing links to websiites.
The best practice for this is to use the website link as a heading just as I have done in the example below, with a short explanation as
Your draft response was good. Just remember that when you are sending written information that it has to be clear and concise, more so when providing instructions to a customer especially when it comes to providing links to websiites.
The best practice for this is to use the website link as a heading just as I have done in the example below, with a short explanation as
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