Negative Letter

Hi, I would like to improve on my letter. This letter is to a pastry shop owner, who isn't pleased with the comments on the my blog. I'm trying to resolve this dispute, as best as i can. Where can I improve? How do I sound convincing, persuasive yet firm. Should there be any change of words? Particularly in, "By resolving this dispute, I like to present two options", is option a right word to use here? Thanks for the help.

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Dear Ms. June Lee:

First and foremost – I have to proclaim my love for pastry and desert. There is nothing like gorging myself with a bowl of Mango Sorbet, getting all those calories to raise my endorphins. I apologize if I had offended you with those comments left on my blog - Food Siren II. I hope you can understand that this feedback serves as a benefit to you and your business.


The post on Foodie will not be removed since nothing I mentioned was derogatory, nor was there any malicious intent to discourage readers from patronizing your shop. On the left side of my blog, there is a disclaimer that says all comments are based on personal preference. This blog has no intention of influencing the decision of others, wherein all readers will exercise their own judgement.


By resolving this dispute, I like to present two options: The first option is to seek a friend, a renowned pâtissier, to review your recipe and offer some tips to refine your recipe. This will allow you to enhance your recipe, and retain customers, which will boost your sales. The second option will to offer you a prize-winning xxpastry recipe that will bring your company to greater heights.

I apologize for the difficulties you have experienced. I have no intention of defaming your pastry shop. If you would like to arrange to speak in me in person, please call me directly at [mobile number]. I will be happy to arrange a session for you to meet the renowned pâtissier to exchange pointers. Last, I would hope that you view this as an opportunity to enhance your recipe and continue to offer good food to people. I wish you all the best in your future endeavours.