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Pamela81 Posted 15 years ago
Grammar

My colleague´s mistake

Hi,

I wish to know your opinion about a quite frequent colleague´s mistake..

After receiving unpleasant e-mail from a customer, he uses to write:

"it is really a shame the fact that you chose a different company so I wish you good luck at the fair...."

BUT

I know that he did not intend to write "a shame" but "it is a PITY"

Shame is something different and it is stronger than to say "it is a pity"...

What do you think? can you advise some alternatives? do you think I shall correct my colleague ?Emotion: smile

Thanks

Pamela
  

Top answer

I think that 'it's a shame that' as a common phrase is synonymous with 'it's a pity that' – but the whole situation (unpleasant email, different company) makes it difficult to guess whether either remark is appropriate. I have a feeling that the comment is not a good one to write to a customer, unpleasant or not, in any case.

— Mister Micawber

  • I think that 'it's a shame that' as a common phrase is synonymous with 'it's a pity that' – but the whole situation (unpleasant email, different company) makes it difficult to guess whether either remark is appropriate.
  • I have a feeling that the comment is not a good one to write to a customer, unpleasant or not, in any case.
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3 Answers
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I think that 'it's a shame that' as a common phrase is synonymous with 'it's a pity that' – but the whole situation (unpleasant email, different company) makes it difficult to guess whether either remark is appropriate. I have a feeling that the comment is not a good one to write to a customer, unpleasant or not, in any case.
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Pamela81After receiving unpleasant e-mail from a customer, he uses to write usually writes:
"it is really a shame the fact that you chose a different company so I wish you good luck at the fair.."
This isn't really proper in my opinion. It should be something like this:

We regret that you did not
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Thanks.I agree with you.

Maybe we could say that sentence in the case our customer lets build our stand design from a different constructor so and that´s not an ethic behaviour so I would say "it´s a shame"...

Cheers

Pamela
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