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Usenet Posted 21 years ago
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Marks and Spencer
(A posting on a specifically British and Irish subject. My apologies to contributors from other parts of the English-speaking world, but there is not much you can gain from this particular thread.)
As you already know, Marks and Spencer has been losing market share in the retailing of clothes, the downward trend being a consistent one for the last five or six years. In last night's Evening Post (Leeds edition), I read that the company is setting up two panels of the public to act as the company's "eyes and ears". Each panel will discuss, in the presence of the senior management, the reasons for the growing public apathy towards Marks and Spencer clothing, and what should be done about it. One of these panels will be in Leeds, to represent northern opinion, and the other in Hertford for the south.
I have volunteered for the Leeds panel, not for the financial rewards (a pittance at only £50 Marks and Spencer vouchers per panel attended), but because I think it
might be fun to do. I do not yet know whether they will appoint me to the panel,
and they won't inform me until mid-April.
What do you believe to be the main reason for the decline of Marks and Spencer?
What, in your opinion, should they do about it?
Do you have any comments on specific products (e.g. shirts, or underwear, or whatever)?
Do you have any comments on store layout, display of goods, etc.?
Are you a former regular customer who now goes to M&S less frequently? What are your personal reasons for your reduced business with M&S?
Richard Chambers Leeds UK.
As you already know, Marks and Spencer has been losing market share in the retailing of clothes, the downward trend being a consistent one for the last five or six years. In last night's Evening Post (Leeds edition), I read that the company is setting up two panels of the public to act as the company's "eyes and ears". Each panel will discuss, in the presence of the senior management, the reasons for the growing public apathy towards Marks and Spencer clothing, and what should be done about it. One of these panels will be in Leeds, to represent northern opinion, and the other in Hertford for the south.
I have volunteered for the Leeds panel, not for the financial rewards (a pittance at only £50 Marks and Spencer vouchers per panel attended), but because I think it
might be fun to do. I do not yet know whether they will appoint me to the panel,
and they won't inform me until mid-April.
What do you believe to be the main reason for the decline of Marks and Spencer?
What, in your opinion, should they do about it?
Do you have any comments on specific products (e.g. shirts, or underwear, or whatever)?
Do you have any comments on store layout, display of goods, etc.?
Are you a former regular customer who now goes to M&S less frequently? What are your personal reasons for your reduced business with M&S?
Richard Chambers Leeds UK.
Top answer
[/nq] Schools of commerce have for a century sought to build sciences (intellectual disciplines) of phenomena in business. " It looks as if disciplinarized marketing science does not tell Marks & Spencer management anything they want to hear, so they have commissioned non-academic (do-it-yourself) discourse in case different. One particular pattern is visible, viz.
- [/nq] Schools of commerce have for a century sought to build sciences (intellectual disciplines) of phenomena in business.
- " It looks as if disciplinarized marketing science does not tell Marks & Spencer management anything they want to hear, so they have commissioned non-academic (do-it-yourself) discourse in case different.
- One particular pattern is visible, viz.
- " When we ask questions like [nq:1]What do you believe to be the main reason for the decline of Marks and Spencer?
- .
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50 Answers
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[nq:1]Each panel will discuss, in the presence of the senior management, the reasons for the growing public apathy towards Marks and Spencer clothing, and what should be done about it.[/nq]
Schools of commerce have for a century sought to
build sciences (intellectual disciplines) of phenomena in business. This particular one is called "marketing." It looks as if disciplinarized marketing s
Schools of commerce have for a century sought to
build sciences (intellectual disciplines) of phenomena in business. This particular one is called "marketing." It looks as if disciplinarized marketing s
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[nq:1](A posting on a specifically British and Irish subject. My apologies to contributors from other parts of the English-speaking world, but there is not much you can gain from this particular thread.)[/nq]
snip
[nq:1]What do you believe to be the main reason for the decline of Marks and Spencer? What, in your opinion, should they do about it?[/nq]
Mainly, they don't get t
[nq:1]What do you believe to be the main reason for the decline of Marks and Spencer? What, in your opinion, should they do about it?[/nq]
Mainly, they don't get t
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[nq:1]On 18 Mar 2005, Richard Chambers wrote[/nq]
Actually, I think their stuff is special, sort of. It's better-made, and lasts longer than other chainstore products. A good example is men's towelling dressing-gowns: a St Michael has the right kind of stitching for the corners of the pockets, and a good hanging-loop. Both of these points of failure gave way on one I had from Next (the Next on
Actually, I think their stuff is special, sort of. It's better-made, and lasts longer than other chainstore products. A good example is men's towelling dressing-gowns: a St Michael has the right kind of stitching for the corners of the pockets, and a good hanging-loop. Both of these points of failure gave way on one I had from Next (the Next on
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Feeling the need to add the woman's point of view: their lingerie section gets better and better and I am thrilled they finally accept credit cards. But their clothes seem confused neither cheap and cheerful, nor reliably high quality. Except trousers, where the fact that they offer very clearly labelled different lengths and fits is fantastic. Minimal choice of ladies' socks these days too, thoug
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[nq:1](A posting on a specifically British and Irish subject. My apologies to contributors from other parts of the English-speaking world, ... the Leeds panel, not for the financial rewards (a pittance at only £50 Marks and Spencer vouchers per panel attended),[/nq]
For how many hours? If it's 2 hours, that's a fair whack.
Adrian
For how many hours? If it's 2 hours, that's a fair whack.
Adrian
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[nq:1]Feeling the need to add the woman's point of view: their lingerie section gets better and better and I am ... their tea to China. cheers, Stephanie in Brussels where the closing of their shop caused near hysteria and mass mourning[/nq]
As did the closure of the Paris store. My younger son is just a centimetre or two short of two metres in height, and M&S was the only store that made off-
As did the closure of the Paris store. My younger son is just a centimetre or two short of two metres in height, and M&S was the only store that made off-
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[nq:1](A posting on a specifically British and Irish subject. My apologies to contributors from other parts of the English-speaking world, but there is not much you can gain from this particular thread.)[/nq]
But some of us furriners are former denizens of rightpondia...
[nq:1]Do you have any comments on specific products (e.g. shirts, or underwear, or whatever)?[/nq]
String vests. Can
But some of us furriners are former denizens of rightpondia...
[nq:1]Do you have any comments on specific products (e.g. shirts, or underwear, or whatever)?[/nq]
String vests. Can
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[nq:1]Here in the UK I confess that my clothing is about 90% M&S because of convenience - it's the only ... a bit over the odds for being able to get all that I need in one single store is important.[/nq]
When I largely gave up on them, I'd have been happy to pay "a bit over the odds"; it was that I felt they were asking well over the odds for their stuff that I felt
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[nq:1]Their food is also expensive, but they sell probably the best ready-to-cook meals I've found.[/nq]
I was amazed to see what was available from them along those lines when visiting their store in Edinburgh.
Charles Riggs
There are no accented letters in my email address
I was amazed to see what was available from them along those lines when visiting their store in Edinburgh.
Charles Riggs
There are no accented letters in my email address
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[nq:2]Their food is also expensive, but they sell probably the best ready-to-cook meals I've found.[/nq]
[nq:1]I was amazed to see what was available from them along those lines when visiting their store in Edinburgh.[/nq]
I've been told they run charter flights from Iceland largely for the shopping at the Edinburgh M&S.
Mike.
[nq:1]I was amazed to see what was available from them along those lines when visiting their store in Edinburgh.[/nq]
I've been told they run charter flights from Iceland largely for the shopping at the Edinburgh M&S.
Mike.
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