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Anonymous Posted 11 years ago
Grammar

Letter to customer

Say if a customer writes to a water company. asking them to provide them with their water meter reference number because they've been told they don't have one, but they must have one because they have an active water supply. The company needs the customer's address first.

is this response grammatically correct?

Thanks for your email.

Would you please provide us with your address so that we can better assist you. Once we have your address, we will be a le to look into the matter for you.
  

Top answer

Anonymous Would you please provide us with your address so that we can better assist you ? Once we have your address, we will be a b le to look into the matter for you. Yes, it's grammatically correct.

— CalifJim

  • Anonymous Would you please provide us with your address so that we can better assist you ?
  • Once we have your address, we will be a b le to look into the matter for you.
  • Yes, it's grammatically correct.
  • I'm surprised there was no return address on their letter to you.
  • CJ
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2 Answers
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AnonymousWould you please provide us with your address so that we can better assist you? Once we have your address, we will be able to look into the matter for you.
Yes, it's grammatically correct.

I'm surprised there was no return address on their letter to you.

CJ
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Thanks, CJ. Emotion: smile i was unsure about using the word "matter" initially because I haven't explicity identified a matter. But, I understand
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